Diagnostics

The AIOHRD runs a wide range of diagnostic tests for humans and companion animals. We aim to provide world-class medical and veterinary diagnostic services, supporting practitioners and informing their clinical management.

It is the function of the institute diagnostic services to meet customer requirements and expectations by providing accurate, reputable, reliable results and advancing medical and veterinary science within the appropriate statutory, regulatory and quality framework.

We understand that every case is different, which is why we take a personal approach to our services; our technicians, vets and lab scientists are always happy to discuss cases and to offer further help. What is important to us is that you get the information and service you require to meet the needs of your patients, whether it is an enquiry about our tests or you want an epidemiologist to help manage an infectious disease outbreak.

Why choose AIOHRD?

• Competitive prices
• Extensive portfolio of tests
• High-quality results
• Personal service
• Rapid turnaround time

Would you like to start using our laboratory services? Nothing could be easier! Simply download and complete a submission form from our website and send it along with the sample to our laboratory. We will analyse your sample and send you the report as soon as possible, including a written comment/interpretation by one of our clinical pathologists.

There are no contracts to sign and you can use our services for as infrequently or as often as you wish. We will always do our best to provide you rapid, efficient and high-quality service.

How to send samples

Below you can download the submission form that should accompany all samples and where you can include all the details about the animal (signalment, clinical signs) and tests requested. If you do not see the test you want on our submission form, do not worry, it is very likely we can still offer it. Check our price list or feel free to give us a call.

Below you can also find the link to download the free postage label. This will save you the time to write the address on the parcel and the money to ship the sample.

If your practice is located in a different state or several miles away from our office, give us a call; we might be able to arrange with our couriers to collect the samples at your doorstep.

Submission form

Postage labels 

Reporting

Reports are sent to our clients by email and/or printed hard copy. For most tests, we offer the same day a turnaround time (eg. haematology, biochemistry, endocrinology, cytology). For other tests, the turnaround time is indicated on our price list. All reports are accompanied by a written comment/interpretation, provided by our team of experts. AIOHRD is proud to offer very high quality, rapid service. Our pathologists are always available should you wish to further discuss a case over the phone.

Payments

The payments can be made by any of the electronic payments options such as cash, check, bank draft, point of sale (POS) machine, an online payment portal. The payment options were carefully chosen by the management because we have the convenience of our customers in mind, not only will it be convenient for our business as well but there will be no hitches whatsoever.